TelePharm Status

All Systems Operational

TelePharm - Application

Operational

TelePharm - Service

Operational

TelePharm - Sync Service

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

Degraded Performance

Resolved - This incident has been resolved. Please access www.telepharm.io to login and resume working.
Sep 27, 17:21 CDT

Update - Some users are still experiencing intermittent issues accessing the application. We are working to resolve this. While these intermittent issues are still active, please use https://prod-blue.telepharm.io/ to login and resume working.
Sep 27, 16:31 CDT

Monitoring - A fix has been implemented and we are monitoring the results. Systems should be returning to normal over the next few minutes. Please login through the main website at www.telepharm.io to resume working. A hard refresh may be necessary to access the website.
Sep 27, 16:11 CDT

Identified - We are still working to resolve this issue completely. In the meantime, desktop users can go to https://prod-blue.telepharm.io/ in Chrome to login and resume working. For kiosk users, please use Safari when navigating to that url.
Sep 27, 15:52 CDT

Investigating - We have identified an issue with an upstream provider causing connectivity problems. We are working with our partners to get things back up as soon as we can. We’ll update once we have resolved the issue.
Sep 27, 15:23 CDT

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.